DAYATECH

Help Center

Fast answers to common questions — or reach us directly.

Ordering & Payment

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Shop Pay. All transactions are processed securely through Shopify Payments.

Can I change my shipping address or cancel my order after placing it?

If your order has not yet shipped, contact us at service@dayatechlight.com and we will help you update the shipping address or cancel the order. Once an order has shipped, it can no longer be cancelled, but you may initiate a return after receiving it. We recommend double-checking your shipping details before completing checkout.

Do you offer bulk or wholesale pricing?

Yes. We provide purchase order (PO) pricing for businesses, contractors, and fleet orders. Visit our B2B inquiry page to submit your request, and our team will get back to you with a quote.

Shipping

Is shipping free?

We offer free standard shipping on all orders over $99 within the continental United States.

How long does delivery take?

Standard shipping typically takes 5–8 business days within the continental US. You will receive a tracking number via email once your order ships.

Do you ship internationally?

We currently ship within the United States. For international inquiries, please contact us at service@dayatechlight.com.

Product & Usage

Will my battery work with DAYATECH lights?

All DAYATECH work lights are compatible with four major battery platforms:

  • DeWalt 20V MAX
  • Milwaukee M18
  • Makita 18V LXT
  • Bosch 18V

DAYATECH lights are not compatible with Ryobi, Worx, Stanley, or Black+Decker batteries. For a full compatibility reference, visit our battery compatibility page.

Is the 363D waterproof? Can I use it in the rain?

Yes. The DY-363D is rated IP65 — fully protected against dust ingress and low-pressure water jets from any direction. It is safe to use in rain, wet job sites, and outdoor roadside conditions.

The other three models (DY-363B, DY-363Z, DY-368) are built for durability on most job sites but do not carry an IP65 waterproof rating. They are not recommended for continuous exposure to rain or direct hose-down.

Which DAYATECH light is right for my work?

It depends on your primary use case:

  • Warehouse / construction / painting — DY-368. Dual-head design with independent left/right control; representative setups include 1500+1500, 6000+6000, 1500+3000, and 0+6000. Up to 12,000 lumens (cordless work light, battery-powered mode, dual-head combined, Maximum mode). Highest output in its class.
  • Auto repair — DY-363B. Cordless folding design with magnetic base. 4,000 lumens. Ideal for hanging under hoods and sticking to metal surfaces.
  • Roadside emergency — DY-363Z. Compact zoomable form factor. Built for car owners who need a reliable light for tire changes, breakdowns, and night-side repairs.

Visit the scene navigation on our homepage for detailed breakdowns of each model.

How do I adjust brightness on the 368?

The DY-368 features two independent light heads. We present four representative setups: 1500+1500 for low shared light, 6000+6000 for full dual-head output, 1500+3000 for high/low work, and 0+6000 for single-side coverage. Full output reaches 12,000 lumens (cordless work light, battery-powered mode, dual-head combined, Maximum mode), the highest brightness available in the cordless work light category.

Adjust each head separately using its dedicated button. Use low levels for close-up work or extended runtime, and ramp both heads to maximum when you need full-site illumination.

Warranty & Returns

How long is the warranty?

All DAYATECH work lights come with a 3-Year Warranty covering manufacturer defects. This applies to every model: DY-368, DY-363B, DY-363D, and DY-363Z.

Can I return my light if I'm not satisfied?

Yes. You may return any DAYATECH product within 7 days of delivery for a full refund, no questions asked. The product must be in original condition with all accessories included.

How do I start a return?
  1. Email us at service@dayatechlight.com with your order number and reason for return.
  2. Our team will issue you a Return Merchandise Authorization (RMA) number and provide shipping instructions.
  3. Pack the item securely, including all original accessories, and ship it to the address provided.
  4. Once received and inspected, your refund will be processed to the original payment method.

Please allow a few business days for the refund to appear on your statement after processing.

Still need help?

Could not find what you were looking for? Reach out directly — we typically respond within 1 business day.

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